Reseller Agreement
Terms and Conditions
This Wholesale Agreement is made between you or your company and Carefi upon execution and delivery to Carefi.
The purpose of the Agreement is to provide a means for you or your company to purchase Carefi products at wholesale price levels, and resell them through your own storefront.
PAYMENTS
All orders shall be pre-payed with a T/T wire to Carefi. Paypal payments are also accepted. Pre-paying by check is an option, however your order will not ship until your check has cleared.Carefi will charge your credit card at the time of your order for the entire purchase price of the order, including all shipping and processing charges. Most orders ship within 1 or 2 business days of order. If your order will not be able to be shipped within this time frame you will be notified immediately, at which point you will have the option to back order, partially cancel, or fully cancel the order.
RETURNS/EXCHANGES/DEFECTS
Any claim for defective merchandise must be reported to Carefi within two business days of delivery. In the event you receive defective merchandise, you must contact Carefi in advance and all returns must be approved by Carefi in advance. After receiving approval from Carefi , an arrangement will be made for you to return the defective merchandise for a full refund or exchange.
At no point will Carefi provide a refund or buy back products that your operation has not been able to sell.
DAMAGE CLAIMS
Carefi will make every reasonable effort to pack only quality merchandise with carrier approved packing materials. Carefi IS NOT responsible for damage or loss in transit. Carefi generally does not insure packages with the carrier. If you would like to insure your package(s), contact Carefi at the time you place your order, and shipping insurance will be added and your shipping rate will be adjusted accordingly. It is recommended that your company purchases insurance on high value orders, but it’s not necessary.
If your shipment is damaged in transit, you agree to contact the carrier and Carefi within forty-eight (48) hours of delivery. You also agree to save all packaging materials and product. You further agree not to cancel or contest payment or deduct from any invoice any amount due to Carefi as a result of a damage claim. The carrier will conduct an investigation for the damage claim and they and/or Carefi will contact you once the investigation is concluded to resolve the issue.
COPYRIGHT
All products, designs and any materials made available on the website are the sole property of Carefi . The website, products, images, designs and content are protected by copyright and intellectual property law and may not be reproduced in any form without the express written consent of Carefi. You hereby agree not to reprint, post or copy (including electronic or digital scans) any photography, sales materials or product designs without the advance, express written consent of Carefi.
Upon execution of this Agreement, your company has the right to obtain product photos directly from the
www.carefi.net website. These photos are to be used only to sell and promote Carefi products. If the Agreement is ever terminated, the rights to use the product photos are revoked, and the reseller must remove all photos of Carefi products from its website(s) and print materials.
DEPOSIT/MINIMUMS
In order to solidify your account status as an approved wholesale buyer with Project E Beauty, an initial order of $500 (wholesale value) or more is required. This can also be accomplished by making a deposit if your first order total does not reach the $500 minimum. The deposit is a credit towards future orders, and is a one time occurrence. Once your minimum of $500 has been met, no minimums are required thereafter.
SHIPPING INFO
Shipping normally from Hong Kong Hub, Express DHL shipping services are available for most orders. If you require next day or other expedited services, please contact Carefi for a rate quote before placing your order.
DROP SHIPPING
Drop shipping services are available for authorized resellers. Total shipping cost to you will vary depending on the size of the shipment and value of the order. To determine total cost, it’s best to contact customer service with the details of your order and Carefi will provide you with a total shipping cost. Shipping charges stay very consistent over time.
LTL AND FREIGHT SHIPMENTS
Less Than Truckload (LTL) and other freight shipments can be arranged for large orders. Carefi partners with reputable carriers for domestic and international deliveries. Freight quotes are provided based on the size, weight, and destination of the goods. Please contact customer service if you would like to receive a freight quote.