All Carefi devises are covered by a half-year manufacturer warranty.
The warranty covers manufacturer defects, excluding damage caused by misuse, accident, abuse, neglect, or other external factors

Who bears the cost of returning a faulty item?

Where defects are identified within 30 days of purchase, we bear the cost of returning the item. After 15- 30 days, the customer will bear the cost of returning the item to us, and we cover replacement shipping fees

If a defect arises after the return period (30 days) and before the end of the 6-months warranty period please contact us at carefi.net@gmail.com with details of your claim

What we’ll need to process your claim
- Successful completion of warranty registration
- Proof of purchase
- Order number
- Contact details
- A brief description of the issue

- Accident, abuse or improper operation
- Alterations made by you or third-party
- Servicing by unauthorized person
- Transfer or ownership to a third-party
- Use with accessories or power sources that are incompatible with the product/model

Yes, if the specific product is no longer available, we are eager to a solution that best suits you
We either:
- Offer a replacement with the most comparable model
- Offer credit to the value of the original product